Privacy Policy

At Corbett Valley , we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, book our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information from users:

1.1 Personal Information

When you make a booking, inquire about our services, or contact us, we may collect:

Full Name
Email Address
Phone Number
Government-issued ID proof (for bookings requiring verification)
Payment Information (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We may also collect non-personal information to improve our services, including:

Browser type, device type, and operating system
IP address and geographic location
Pages visited and time spent on our website
Cookies and similar tracking technologies (see Section 6: Cookies Policy)

Need Help?

+91 7055535820

support@corbettvalley.com

How We Use Your Information

We collect and process your information for the following purposes:

✅ To process bookings and payments for safaris, resorts, hotels, and travel services.
✅ To communicate with you regarding booking confirmations, updates, cancellations, and customer support.
✅ To improve our website and services by analyzing usage patterns and customer feedback.
✅ To send promotional offers, newsletters, and updates (only if you opt-in).
✅ To ensure compliance with local laws and regulations.

We DO NOT sell, rent, or share your personal data with third parties for marketing purposes.

How We Protect Your Information

We prioritize data security and implement the following measures:

Encryption: All sensitive data, including payment information, is encrypted and processed via secure third-party payment gateways.
Restricted Access: Only authorized personnel have access to user information.
Secure Hosting: Our website is hosted on SSL-secured servers to protect against cyber threats.
Data Retention Policy: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute protection from cyber-attacks. Users should take their own precautions when sharing personal information online.

4. Data Sharing & Third-Party Services

4.1 Third-Party Payment Gateways

We use trusted third-party payment providers to process online payments. We DO NOT store or process your card details. Please refer to the payment provider's privacy policy for more details.

4.2 Third-Party Service Providers

We may share limited personal information with service providers such as:

Hotels & Resorts (to confirm your booking)
Safari Operators (to generate valid permits)
Transport & Tour Guides (if you book additional services)

4.3 Legal Compliance & Government Requests

We may disclose personal information if required by law or government authorities.

5. Your Rights & Choices

As a user, you have the following rights:

🟢 Right to Access: You can request a copy of the personal data we hold about you.
🟢 Right to Correction: If your information is incorrect, you can ask us to update it.
🟢 Right to Deletion: You can request that we delete your personal data (subject to legal requirements).
🟢 Right to Opt-Out: You can opt-out of marketing communications at any time.

To exercise your rights, contact us at support@corbettvalley.com.

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience.

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve user experience by:

Remembering your preferences and login details
Analyzing website traffic and improving site performance

6.2 Types of Cookies We Use

✅ Essential Cookies: Required for website functionality (e.g., login sessions, bookings).
✅ Analytics Cookies: Help us track website traffic and performance.
✅ Marketing Cookies: Used for personalized ads and promotions (only if you opt-in).

6.3 Managing Cookies

You can manage or disable cookies in your browser settings. Note that disabling cookies may affect certain website features.

7. Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we learn that a child has provided personal information, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., hotel partners, travel blogs). We are not responsible for their privacy policies or content. We encourage users to read the privacy policies of any external sites they visit.

9. Policy Updates & Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date. We encourage users to review this policy regularly.

10. Travel-Specific Privacy & Security Policies

✔ Guest Identity Verification: Government-issued ID is required for safari and hotel bookings.
✔ Payment Security: No card details are stored; all transactions go through secure payment providers.
✔ Travel Itinerary Confidentiality: Customer itineraries and travel plans are kept private and shared only with authorized personnel.
✔ Emergency Contact Details: We request emergency contact details for safety during safaris and tours.